Enterprise Connectivity

A common pattern:

Existing Enterprise System
          ↓
      API / Event
          ↓
    Integration Layer
          ↓
       AI Service
          ↓
       FM / Agent

Use APIs when systems need direct request/response interaction.

AI Application
      ↓
Enterprise API
      ↓
Legacy System

Example:

AI assistant
   ↓
CRM API
   ↓
Customer information

Instead of tightly connecting systems:

System A → System B

use events:

System A
   ↓
Event
   ↓
Event Bus
   ↓
System B

This creates loose coupling.

Amazon EventBridge can be used for event-driven integration.

Enterprise systems often need synchronized data.

System A
   ↓
Change Event
   ↓
Integration
   ↓
System B

Important considerations:

• freshness
• consistency
• duplicate events
• failure handling
• retry
• data ownership